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Tech Support
Our knowledgeable and courteous technical support staff is available to current customers and can answer any questions about our products. There are three ways to contact tech support: e-mail, fax, and phone.
Technical Support can be contacted at tech@advantrack.com. Please include a brief description of your situation.
Fax
Print out this fax form, fill it out, and send it back to us at 713-353-6045.
Phone
Phone: 713-353-6020 (M-F 8:00 – 5:00 CST)
RMA Service
To request a return authorization for either warranty or non-warranty hardware repair service, please print out and complete an RMA Request form and fax it to 713-353-6045. Normal response time for a submitted request is typically two business days.